Get In Touch
+91 83830 03760
Plot No. 60, 1st Floor, Block-C,
Wazirpur Industrial Area, Delhi – 110052
Frequently Asked Question!
Djourne Ekart specializes in premium-quality aluminium and stainless steel household products such as dustbins, pans, kitchen containers, and other utility essentials. Every product is designed to be durable, practical, and ideal for everyday use in homes, offices, and commercial spaces.
Simply browse through our online store, add your desired products to the cart, and proceed to checkout. You can make secure payments through Razorpay, UPI, Credit/Debit cards, or Net Banking. Once your order is confirmed, you’ll receive an email and SMS with order details and tracking information.
We usually dispatch all confirmed orders within 1–3 business days.
Delivery timelines depend on your location:
Metro Cities: 3–5 days
Other Cities/Towns: 5–7 days
Remote Areas: 7–10 days
You’ll receive live tracking updates once your order is shipped.
Yes. We offer hassle-free returns and replacements within 7 days of delivery, provided the item is unused, in original packaging, and meets our return policy conditions.
If the product is defective or damaged, we’ll arrange a free pickup and full refund/replacement.
For assistance, email djournekart@gmail.com or call 83830 03760.
Orders can be cancelled within 24 hours of placement or before dispatch.
Once the order is shipped, cancellations are not allowed.
To cancel an order, contact our support team at djournekart@gmail.com with your Order ID.
Refunds, if applicable, will be processed within 7–10 business days.
We’re here to help!
For any order, delivery, or product-related queries, please reach out to:
📧 djournekart@gmail.com
📞 83830 03760
🕐 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM